Shipping & Returns
We aim to despatch all orders placed before 12 noon on the same day, using a next working day delivery service. Please note some items are shipped from separate warehouses and may take up to 3 working days for delivery.
Orders over £85 (ex VAT) to the UK mainland (excluding Scottish Highlands) are delivered free of charge. Orders under £85 (ex VAT) are subject to a delivery charge of £8.00.
Orders shipped to the Scottish Highlands, Northern Ireland and other areas of the UK outside the mainland are subject to a delivery charge and shipped on a 2-3 working day service.
A complete list of our shipping rates is below:
|UK Mainland (exc. Scottish Highlands) over £85.00||£0.00||next working day|
|UK Mainland (exc. Scottish Highlands)||£8.00||next working day|
|Scottish Highlands||£22.00||2-3 days|
|Northern Ireland||£22.00||2-3 days|
If our products fall below the high standards, you expect, please return them within 28 days, and we will happily refund or exchange the goods, provided they are returned as sold, with all the original packaging. Please note Sealey products are shipped direct and therefore are subject to a restocking charge of 20% if goods are returned.
Procedure For Returns
- Call us on 0114 221 2000, quote the delivery note number at the top right of your delivery note and state whether you would like a refund or an exchange.
- Send the goods, along with a copy of your delivery note, to the following address: SmartSource Solutions Ltd
- When we receive the goods, we will action your refund or exchange within one business day.